I am writing in to compliment Mennis from AZ@Paya Lebar branch & would like to thank her for the commitments & professionalism throughout our reno journey.
Prior to engaging her, we capped at meeting 3 IDs before coming to a decision & we have never regret it.
- First Meet Up & Impression-
Not having in depth details on what are the details we want for our home, we managed to exchange ideas & taking a brief look at the colour scheme and materials does helps.
She offered us helpful & realistic ideas/advices & thought out of the box while at the same time working around our budget.
It wasn't easy but with such professionalism & her experience, it definitely helped us to have a better idea of what we really want & smoothen it out.
Quotation was submitted to us promptly which we were quite impressed as this is what we do not have from other IDs that we had met up with.
Mennis being a very friendly & approachable person, our first discussion was a breeze & ended on a good note.
As we started ahead of time, we were given ample time to decide on all aspects.
With her working on the 3D early, it also enables us to have a better impression on the results.
Being the fickle minded me, we made various changes before we finally settled down on the materials & colour schemes.
Despite no stipulated timeline was given to her for the completion, she gave us her timeline of the renovation works instead & we were surprised that it was completed as planned.
Throughout the renovation, she visited our home frequently especially when major works are going on to ensure that all is good & gave us updates promptly.
Us being the owner, knows that we had entrusted our home in good hands & able to go through these processes worry-free.
Hiccups here and there is definitely inevitable but it was not major enough for us to panic & honestly, she handled all the hiccups professionally & within a short period of time.
Checks were being made by herself to ensure that the defects etc are kept to a minimum. Even minor details that we as homeowners failed to take note of, she did & took the first step to rectify it.
We are glad to have met her & to have her with us on our renovation journey.
Going the extra miles for us like shopping for furniture, lighting fixtures etc from morning till late when she is not obliged to.
The services & help she rendered us is so rare. No words can express our gratitude & how thankful we are towards her.
Thank you for creating such a beautiful home for us 🙂