I knew from the onset that I wanted to renovate my place to have the modern yet homely look and must not look dated 5-10 years down the road. I also had fengshui considerations when it comes to measurement and color. Being a younger looking ID, Jolene might not be so accustomed with fengshui requirement. Nevertheless, she is always helpful and willing to provide practical suggestions to help me achieve the end goal. As a person, she has a pleasant and positive demeanor making the discussion works easier. The renovation journey is not all smooth sailing, nevertheless, Jolene is very helpful and prompt in rectifying the hiccups even after she has collected full payment. The rectification works are still forth coming and up to expectation, I think this is indeed one valuable aspects of this ID firm. Personally, I would recommend this firm for carpentry and tiling craftsmanship.